false [{"type":"Block","label":"start","items":[{"cardType":"question","cardLength":2,"type":"Say","value":"Thanks for your feedback. \nWe're sorry if we let you down; can you tell us how we could do better in the future?"},{"type":"ReceiveText","param":"comment"},{"cardType":"list","cardLength":3,"type":"Say","value":"If we had some questions about your feedback, would you be ok if we called you to discuss further?"},{"type":"ReceiveOption","param":"ok_to_call","options":[{"key":"okcall","value":"Sure, happy to discuss further if needed","ogKey":"option1"},{"key":"nocall","value":"No thanks, I have said all I want to","ogKey":"option2"}]},{"type":"For","match":"ok_to_call","cases":[]},{"cardType":"question","cardLength":1,"type":"For","match":"ok_to_call","cases":{"okcall":[{"cardType":"question","cardLength":2,"type":"Say","value":"What is your name and best contact number?"},{"type":"ReceiveText","param":"contact"}]}},{"cardType":"ces","cardLength":3,"type":"Say","value":"Did we own your request?"},{"type":"ReceiveOption","param":"ownership_ces","options":[{"key":"5","value":"Absolutely, all the way!","ogKey":"5"},{"key":"4","value":"At most points","ogKey":"4"},{"key":"3","value":"I think so","ogKey":"3"},{"key":"2","value":"Not really, but it got done...","ogKey":"2"},{"key":"1","value":"Not at all :-\/","ogKey":"1"}]},{"type":"For","match":"ownership_ces","cases":[]},{"cardType":"nps","cardLength":3,"type":"Say","value":"One last question, based on you recent experience, how likely is it that you would recommend contacting the Council to someone needing assistance?"},{"type":"ReceiveOption","param":"nps_nps","options":[{"key":"0","value":"0"},{"key":"1","value":"1"},{"key":"2","value":"2"},{"key":"3","value":"3"},{"key":"4","value":"4"},{"key":"5","value":"5"},{"key":"6","value":"6"},{"key":"7","value":"7"},{"key":"8","value":"8"},{"key":"9","value":"9"},{"key":"10","value":"10"}]},{"type":"For","match":"nps_nps","cases":[]}]},{"type":"Block","label":"finish","items":[{"cardType":"message","cardLength":1,"type":"For","match":"rating","cases":{"promoter":[{"cardType":"message","cardLength":1,"type":"Say","value":"Thanks so much! We love to hear what we're doing right, so we can make sure we keep doing that for you.\n\n[Visit our website.](https:\/\/www.fndc.govt.nz\/Home)"}],"default":[{"cardType":"message","cardLength":1,"type":"Say","value":"Thanks for your feedback. We take all our feedback to heart, and are always looking to better ourselves and improve our service to you.\n\n[Visit our website, here.](https:\/\/www.fndc.govt.nz\/Home)"}]}}]}] [{"key":5,"value":"Very Satisfied"},{"key":4,"value":"Satisfied"},{"key":3,"value":"Neutral"},{"key":2,"value":"Unsatisfied"},{"key":1,"value":"Very Unsatisfied"}] {"referrerUrl":"https:\/\/asknicely.com\/customer-referral\/?company=Far_North_District_Council&utm_source=survey&utm_content=far_north_district_council&version=cxui&utm_campaign=ansurvey_referral","nobranding":false,"slug":"m23z6qbt851k","logo":"\/client\/farnorthdistrictcouncil\/logo.png","avatar":"\/client\/farnorthdistrictcouncil\/avatar\/avatar_1611102996.9073.png","answer":2,"rating":"none","inapp":false,"name":"","firstname":"","isFiveScore":true,"questionType":"csat","template":"14","version":7,"reviewlink":"https:\/\/farnorthdistrictcouncil.asknice.ly\/review\/m23z6qbt851k","disableConfetti":false,"labelLeft":"0 - Not likely","labelRight":"10 - Very likely","has_christmas":"0","conversationSlug":"7gfh6g724nqq"} "6Lcj_LAaAAAAANe-IOBMq-mpjtpwJB2Fbqbcnqaz" true false null true